What is DuesDirector?

DuesDirector is CE OneSource's HOA financial module — live in the platform today. It handles HOA dues collection, financials, accounting, payment processor integration, and tenant payment setup on the same platform as the building's residents, units, work orders, asset records, and audit trail. DuesDirector is built around the registered Visa and Mastercard convenience-fee structure that allows associations to configure margin retention.

Why doesn't BuildingLink do HOA dues natively?

BuildingLink's own published help documentation says their Stripe-direct payment module is explicitly not intended for recurring HOA dues. Customers are typically referred to Yardi — which is BuildingLink's direct competitor in property management. Most BuildingLink customers run two platforms, two configurations, and two reconciliations for what should be one continuous workflow.

BoardRoom is CE OneSource's governance suite, in active build — complete digital governance for the building's board, including meeting management, voting and motions, document approval and circulation, member onboarding, attendance tracking, and minutes archive. BoardRoom builds on top of the consolidated operations layer that DuesDirector and the rest of CE OneSource provide.

What is the card economics problem in HOA dues collection?

At $2,500/month dues per unit and ~3% credit card fees, processing is about $75 per transaction. On a 250-unit building with half paying by card, total exceeds $100,000/year. Most platforms still charge $2–$3 per ACH transaction. The registered Visa and Mastercard convenience-fee program, which DuesDirector supports, can fully offset the platform's subscription cost from processing margin.

How does state HOA statute compliance affect fiduciary risk?

California Civil Code 5650, Florida Statute 718.112, Nevada Revised Statute 116.31152, Hawaii Revised Statute 514B-144, and New York Real Property Law 339-Z each specify what HOA collection procedures must look like. Each creates fiduciary risk when the dues platform doesn't match the statute. Most platforms don't surface state-by-state compliance as a configurable feature. The board carries the risk.

How does CE OneSource consolidate the board's view of the building?

DuesDirector (financial), WorkDirector (maintenance), Building Memory (continuous record), and Command Center (role-based dashboards) consolidate onto the same record system. The treasurer's report is no longer reconstructed from three platforms. The audit trail is built into the record. The fiduciary visibility the board owes itself becomes structural.

CEOnesource » The Subscriptions Your Board Approved Without Realizing

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